Post-Booking Management - Payment Collection to Possession
Payment plan tracking, TDS auto-calculation, document generation, buyer portal, and possession handover. Realatic manages the entire buyer journey from first payment to key handover.
Token Amount
₹2L paid on 15 Jan
Booking Amount
₹15L paid on 22 Jan
1st Installment
₹10L due 15 Apr
2nd Installment
₹10L due 15 Jul
Why does post-booking become a nightmare?
Manual payment tracking
Payment milestones tracked in Excel. Finance team manually checks bank statements. Reminders sent ad hoc. Overdue payments discovered weeks late. Collections suffer, cash flow becomes unpredictable.
TDS calculation errors
Section 194-IA mandates 1% TDS on property above ₹50L. Manual calculation across multiple installments leads to errors. Wrong TDS amounts mean buyer penalties and compliance headaches for the builder.
Word documents for allotment letters
Each allotment letter is drafted manually in Word. Copy-paste buyer name, unit number, price, payment plan. Takes 30 minutes per letter. Errors are common - wrong unit number, wrong price, wrong buyer name.
No buyer communication system
Buyers call the office constantly: 'When is my next payment?', 'What floor is my flat on?', 'When will construction reach my floor?' Your team spends hours answering repetitive questions.
How does Realatic handle post-booking?
From first payment to key handover - every milestone tracked, every document generated, every buyer informed.
Payment Plans + Razorpay
Define milestones (booking, construction-linked, possession). Razorpay integration for online payments. Auto-reminders for upcoming installments. Real-time collection dashboard for finance teams.
TDS Auto-Calc (194-IA)
Automatic 1% TDS calculation on every installment above ₹50L threshold. Generates Form 26QB data per payment. Tracks TDS deposit status. Ensures both buyer and builder stay compliant.
Document Generation
One-click generation of allotment letters, payment receipts, demand letters, welcome letters, and possession letters. Data auto-populated from booking records. Export as PDF and share via WhatsApp.
Buyer Portal
Buyers log in to see unit details, payment status, construction progress, upcoming milestones, and download documents. Reduces 80% of routine buyer queries. Accessible on desktop and mobile.
Construction Updates + WhatsApp
Update construction milestones per tower. Buyers get automated WhatsApp updates: 'Your tower has completed 8th floor slab!' with progress photos. Keeps buyers engaged and reduces anxiety calls.
Possession Checklist
Structured handover process: final payment verification, document check, snag list, key handover, meter readings, society registration. Every step tracked with timestamps and sign-offs.
KYC Tracking
Aadhaar, PAN, photo, address proof - track submission status per buyer
Loan Tracking
Bank name, loan amount, sanction status, disbursement progress
Service Tickets
Buyer-raised tickets with SLA tracking and escalation
Referral Program
Track referrals, conversions, and calculate referral rewards
Society Formation
Track society registration, member lists, and handover documentation
Why agencies choose Realatic for post-booking management
Purpose-built for Indian real estate. No customization needed. Start free today.
Manage the entire buyer journey - from first payment to possession.
Payment tracking, TDS compliance, buyer portal - see how Realatic handles post-booking.
Post-Booking Management FAQ
Define payment milestones (booking amount, construction-linked installments, possession payment) with due dates and amounts. Realatic tracks payments received via Razorpay integration, sends automated reminders for upcoming installments, and flags overdue payments. Buyers and finance teams see the same data.
For property transactions above ₹50L, Section 194-IA mandates 1% TDS deduction. Realatic auto-calculates TDS on each payment installment, generates Form 26QB data, and tracks whether TDS has been deposited by the buyer. No more manual calculations or compliance errors.
Allotment letters, payment receipts, demand letters, welcome letters, possession letters, NOC certificates, and custom templates. Each document pulls data directly from the booking record - buyer name, unit details, payment amounts - so there are zero manual entry errors.
A dedicated portal where buyers log in to see their unit details, payment status, construction progress photos, upcoming milestones, and documents. Reduces 80% of buyer queries ('When is my next payment due?', 'What floor is my flat on?') that your team handles manually today.
Yes. Track KYC document submission status per buyer (Aadhaar, PAN, photo, address proof). For home loans, track bank name, loan amount, sanction status, disbursement progress, and pending documents. All in one place, linked to the booking record.
Yes. Through the buyer portal, buyers can raise tickets for construction queries, payment issues, documentation requests, or post-possession snags. Each ticket is assigned, tracked, and resolved with full audit trail. SLA-based escalation ensures nothing falls through the cracks.
Realatic supports built-in referral tracking. When an existing buyer refers a friend, the referral is logged, tracked through the sales pipeline, and if converted, the referral reward is calculated automatically. Incentivize your happiest buyers to bring more customers.
Basic booking records are available on all plans. Advanced post-booking features - payment tracking, TDS calculation, document generation, buyer portal, and Razorpay integration - require the Pro plan at ₹499/user/month.
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