Real Estate CRM with Cloud Telephony Integration
Realatic is a real estate CRM that works with cloud telephony providers. It connects to Knowlarity and Pulse out of the box, and other providers can be connected on request. Every call is logged on the right lead with its recording and the agent who answered, and new callers become leads.
- Works with Knowlarity and Pulse, and other providers on request
- Your numbers, IVR and call routing stay with your provider
- Included in the Pro and Business plans
Included in Pro and Business · WhatsApp +91 73037 43200
By the Realatic team
Updated October 2026
What happens to a call in Realatic
- 1
A buyer calls your number
Your provider rings your agents as it does today, using your numbers, IVR and routing.
- 2
The call is logged on a lead
Realatic matches the caller's phone number. A new caller becomes a lead, and a missed call is logged too.
- 3
You see everything on the lead
The agent who answered, the duration, the status and the recording, next to the buyer's other enquiries.
- 4
The right agent follows up
New callers go to the agent who answered, and missed calls are ready for a callback.
Cloud telephony providers in Realatic
The result is the same for every provider: calls on the lead. A few details differ.
| Detail | Knowlarity → | Pulse → | Other provider |
|---|---|---|---|
| Recording | Saved in Realatic. AI transcript and summary on request. | Played from the lead through a secure link | Recording link saved on the lead |
| Missed calls | Logged on a lead | Logged on a lead | Logged on a lead |
| Agent who answered | Recorded on the call | Recorded on the call | Recorded on the call |
| Disposition and notes | Stored with the call | Stored with the call | Stored with the call |
Recording
- Knowlarity
- Saved in Realatic. AI transcript and summary on request.
- Pulse
- Played from the lead through a secure link
- Other provider
- Recording link saved on the lead
Missed calls
- Knowlarity
- Logged on a lead
- Pulse
- Logged on a lead
- Other provider
- Logged on a lead
Agent who answered
- Knowlarity
- Recorded on the call
- Pulse
- Recorded on the call
- Other provider
- Recorded on the call
Disposition and notes
- Knowlarity
- Stored with the call
- Pulse
- Stored with the call
- Other provider
- Stored with the call
What stays in your telephony provider
Realatic receives call data after each call. It does not replace your phone system.
Numbers and billing
You keep your virtual numbers, and your provider keeps billing you for them.
IVR and call routing
Menus, ring groups and routing rules stay exactly as you set them in your provider's panel.
Call minutes
Minutes are billed by your provider. Realatic adds no per-call charge.
Included in Pro and Business
Pro · from ₹399
per user/month, billed yearly · WhatsApp and projects
Business
every module · talk to us
Pro starts from ₹399 per user per month, billed yearly. See plans.
Get started
We connect your telephony provider with you
Our team does the setup, so there is nothing to work out on your own. Book a free setup call or leave your details, and we will reach out.
- 1
Book a call or fill the form
It takes a minute. No technical details needed.
- 2
We connect your telephony provider with you
Our team does the setup, usually on a short call.
- 3
Calls start landing on your leads
From then on, it runs by itself.
Cloud telephony integration FAQ
Realatic has built-in integrations for Knowlarity and Pulse. Other cloud telephony providers can be connected on request. Message us on WhatsApp with the name of your provider.
Tell us which provider you use, on WhatsApp or through the form, and we will check whether we can connect it.
Book a free setup call or fill in the form on this page, and our team will connect your telephony provider with you.
The caller's number, the number they called, the agent who answered, call status, start and end time, duration, the recording, and any disposition or notes your provider sends.
Yes. Missed, abandoned and unanswered calls also create or match a lead, and new callers trigger a new-lead notification, so every caller gets a callback.
Yes. Realatic records the agent who took each call. For new callers, the lead is assigned to that agent.
Cloud telephony integrations are included in the Pro and Business plans, and Realatic adds no extra charge for them. You keep paying your provider for numbers and minutes as usual.
Put every call on the right lead
Book a free setup call and our team will connect your tools with you.
Included in the Pro and Business plans
All product and company names are trademarks of their respective owners. Realatic is not affiliated with, endorsed or sponsored by them. The names are used only to describe compatibility.